 How do I backup my data?
Backing up everything in the Calendar subdirectory
under scheduleUs will save all of your calendar information. Your calendar
data is also stored on your website and can be retrieved from there.
Custom-created XSL style sheets should be backed up as well. |
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When I try to install the program, I get registry errors.
You must be logged in with an account that has administrative privileges in order to install scheduleUs Publisher or scheduleUs Family. |
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Can I set up multiple machines to publish to the same site?
Currently, scheduleUs Publisher is a single user application. A
future release of scheduleUs Publisher will support multiple,
concurrent publishers using the same Publisher ID. |
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My index page is working but none of my calendars are?
Click on the Publish button to open the Publishing
Wizard. Verify the URL listed on the first page of the wizard. It should
include the URL of your Website as well as the path to the scheduleUs
directory (i.e., http://www.yoursite.com/scheduleUs). |
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I entered incorrect data. Is there a way to back out my changes?
Yes as long as you have not published the changes.
By using the Retrieval Wizard, you can restore calendars from your Website
back to your scheduleUs Publisher machine. Click on the Retrieve button
and follow the on screen instructions. Your Web calendars will be listed
and you can retrieve any calendar you wish. |
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My hard drive crashed, what do I have to do to re-install the
product?
Install scheduleUs and enter your original License
Key and the same email address you specified during the original
installation. You may be sent an email with an Activation Code. Follow the
instructions in the email to activate scheduleUs Publisher. If you have a
current backup of your scheduleUs Publisher Calendar directory, you can
install it now. If you do not have a backup, click the Retrieve button to
start the Retrieval Wizard. You will need to re-enter the site URL of the
scheduleUs directory (i.e., www.yoursite.com/scheduleUs). A list of all of
your calendar files will be presented. Select them all. All your calendar
data will be restored; however, any Resources you might have defined will
be lost. |
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Does scheduleUs Publisher need to be installed on the "C:" drive?
No, you can install scheduleUs Publisher on any
drive you'd like. |
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How do I change my email address?
Select Help, Maintain Email Address from the menu
bar. It is important to keep this address up-to-date, as this is the
address that will be used for all registration-related issues. You must be
online to use this feature. If you are not online, you will be prompted.
While the dialog will open, displaying your current email address, the OK
button will be disabled. After you have entered the new email address, you
will receive a confirmation message stating that your email address has
been changed. |
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I've lost my menu bar, how do I get it back?
Go to My Preferences by clicking on the button at
the bottom of the scheduleUs window or by selecting File, My Preferences
from the menu bar. On the General tab you will see an option Display Menu
Bar. By checking or un-checking the box, you can turn the Menu Bar off or
on. |
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How do I view more hours in the Daily/Weekly display?
Go to My Preferences by clicking on the button at the bottom of the scheduleUs window or by selecting File, My Preferences from the menu bar. Now click on the Calendar tab. From this point you are able to change the viewable times for your calendars. |
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Do I need to set up resources?
No. However, Resources can be used by the Publisher to help prevent the overbooking of a resource such as a ball field, a gym, A/V equipment, etc. We suggest you use the Detailed display (in the upper right hand corner of the Daily or Weekly displays) and look for a color overlapping the same time period. Please note that Resource information is not published to your Web calendars. |
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How do I find my publisher ID?
Your Publisher ID can be found by clicking the Help | About menu or by opening the Maintain Calendars dialog. It is also listed on all of your web calendar pages. |
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I have added an event in a wrong calendar, how can I change it?
You must delete the event out of the wrong calendar and must add it to the correct calendar. |
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Will scheduleUs Publisher/Family run with a limited user account?
Yes. Installing and updating needs to be done by an administrator, though. |
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I cancelled the Setup Wizard at Install, how do I get back to it?
Select Help, Setup Wizard from the menu bar. |
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I need to enter many events, how can I move quickly through Add Event?
To enter events, there are many options. After repeated use of scheduleUs, you will find one that works best for you. Here is one we suggest:
Click the Add Event button on the tool bar. After you have added the necessary information, click on the New button at the bottom of the Maintain Events window. This will add the current event to your calendar and start a new event in one click!
Remember, you can also import appointments from text files such as CSV (comma separated values) and tab-limited text. |
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FAQ's
